ORANGE GROVE VETERINARY HOSPITAL’S PRIVACY POLICY
Orange Grove Veterinary Hospital is dedicated to providing quality, affordable products which promote your pets’ health and happiness. At Orange Grove Veterinary Hospital, we pride ourselves on providing customers expert advice and friendly service. As part of that service, Orange Grove Veterinary Hospital is committed to safeguarding your online privacy and accordingly, we have formulated this privacy policy to demonstrate our commitment to protecting the online privacy of our customers.
Please note that the Orange Grove Veterinary Hospital Privacy Policy is to be read in conjunction with the Orange Grove Veterinary Hospital Terms and Conditions and Delivery and Returns Policy as part of the Agreement between you and Orange Grove Veterinary Hospital.
By using Orange Grove Veterinary Hospital services, you agree to the terms set out herein and you consent to our gathering, use and disclosure of your information, as described in this Privacy Policy, the Terms and Conditions of Use and Service and the Delivery and Returns Policy.
Please note that Orange Grove Veterinary Hospital reserves the right to update this Privacy Policy as and when it deems fit but Orange Grove Veterinary Hospital will provide notice of such changes if implemented. Any amendment to this Privacy Policy will supersede and replace the previous Privacy Policy effective from the date on which it was posted on the Vet’s Pantry website.
In the event that you may have any concerns regarding this Privacy Policy, please contact us on orders@ogvh.co.za.
Orange Grove Veterinary Hospital gathers information about you and your use of our services as set forth below:
Collection of information:
Orange Grove Veterinary Hospital collects personal information about you including, but not limited to personally identifiable information (such as your name, address, phone number and e-mail address) and financial information (such as your credit card information for payment purposes) via your voluntary online registration. In addition, Orange Grove Veterinary Hospital may collect your contact information and correspondence if you contact us by e-mail and may use any information from your use of our services.
Moreover, Orange Grove Veterinary Hospital uses “cookies” to automate certain aspects of our website. Cookies are tiny files that are stored on your computer that enable the recognition of your device whenever you revisit the Orange Grove Veterinary Hospital website. Through the use of “cookies”, Orange Grove Veterinary Hospital is able to track certain information such as your preferences. Orange Grove Veterinary Hospital uses any information collected using “cookies” in compliance with this Privacy Policy.
Use of collected information:
Orange Grove Veterinary Hospital uses your information to make your use of our website more personalized and convenient, establishing and verifying your identity, maintaining and updating our customer database, and for marketing and product-related purposes and further business-related ventures.
Sharing of collected information:
Orange Grove Veterinary Hospital will not disclose your personal information to any third party, except without your expressed consent.
In light of the above, please note that Orange Grove Veterinary Hospital is not responsible for the privacy practices of any third parties and we strongly recommend that in the event that you consent to the sharing of your personal information, that you review the privacy policies of any third parties.
Access of information:
You may review and update your personal information on your personal profile or billing information at any given time. To access such information, please click on “My Account” on the website home page.
Protection of personal information:
All of your account information is password protected for your security. Your billing information is transmitted and displayed using industry-standard encryption. While Orange Grove Veterinary Hospital believes that it has taken all reasonable steps to implement necessary security, Orange Grove Veterinary Hospital cannot guarantee that our security measures will prevent unauthorized third parties, such as hackers, from obtaining or accessing your information.
Legal Disclaimers:
Orange Grove Veterinary Hospital reserves the right to disclose your personal information to any relevant authorities if it is required to do so by law and thus will not be held liable for any breach of privacy in such contexts.
The Orange Grove Veterinary Hospital website contains links to other websites. Please note that Orange Grove Veterinary Hospital is not responsible for the privacy practices of any other websites and we strongly recommend that you familiarise yourself with the manner in which these websites use their “cookies” and their privacy policies.
Orange Grove Veterinary Hospital may use your e-mail address for the purpose of sending you e-mails. Pixel tags and cookies are used in these e-mails and on our website.